Help Desk Technician Salary
Increasing experience will increase the salary automatically, only the progressive factor changes with the organization you have joined and the state where you live.
For getting higher help desk technician salary you must have good computer related degree following with some prominent computer courses, like Microsoft certified desktop technician (MCDTS) and Microsoft certified system engineer (MCSE)
Average help desk technician salary is around $41,083 per year for experienced candidates while fresh candidates are paid much lower than this amount.
Minimum and maximum level of help desk technician salary 2011 at hourly and yearly basis along with bonus and overtime is mentioned below.
- Minimum Salary Range of Hourly and Yearly: Minimum salary range for a help desk technician is $23,977 per year and $10.28 per hour. Bonuses paid to these technicians are $116.35 and the overtime is $15.15 per hour, while their profit sharing is $303.39 per year.
- Maximum Salary Range of Hourly and Yearly: Maximum salary range for a help desk technician is $50,707 per year and $21.60 per hour. Bonuses paid to these technicians are $3,998 and the overtime is $34.54 per hour, while their profit sharing is $6,000 per year.
- Required tenure to reach maximum salary – To achieve the maximum possible salary in your career you must acquire good computer related degree and important courses which will take around 2 – 3 years. Along with this your working experience will assist you a lot to achieve your goal soon.
Job Responsibilities of Help desk Technician:
Major responsibility of help desk technician includes the troubleshooting all the problems of computer users. Answering the questions asked by the clients by telephonic calls or by emails. They have to resolve the issues regarding hardware performance and software installation. Printing, emails, operating systems and even network relates issues are also included in their list of responsibilities.